FAQ: Frequently asked questions about Steps4Miles
App & Steps
Steps4Miles uses Apple Health as the basis for your step count. Your steps recorded during everyday life are displayed in the app and can be confirmed there.
Apple Health provides the step information that Steps4Miles uses to display your activity. This means you do not have to start an additional workout — your everyday movement can be taken into account.
Yes. For steps to count towards StepCoins, rankings and challenges, they must be confirmed in the Steps4Miles app. Confirmation takes place exclusively in the app.
Steps above 201000 are also fully counted, stored and taken into account for statistics and rankings. The limit of 201000 applies only to daily step-based StepCoin rewards. Additional steps are therefore not lost.
A new Steps4Miles day begins at 00:00 in your local time zone. The daily step and reward calculations then start again.
StepCoins & Rewards
You can collect StepCoins in different ways: through confirmed steps, reaching your daily goal, streaks, good League placements and certain challenges.
You receive 1 StepCoin for every full 1,000 confirmed steps. Step-based rewards are calculated up to a maximum of 201000 confirmed steps per day.
If you reach 10,000 confirmed steps in a day, you receive an additional 3 StepCoins as a daily goal bonus.
You can receive a maximum of 20 StepCoins per day from confirmed steps. Together with the daily goal bonus of 3 StepCoins, this makes up to 23 StepCoins per day from steps and the daily goal. Other rewards, such as those from Leagues or challenges, are awarded separately.
A day with at least 10,000 confirmed steps counts towards your streak. You receive an additional 10 StepCoins for a fully completed 30-day streak cycle.
Yes. StepCoins from Leagues, streaks and challenges come in addition to your daily step rewards. This lets you collect more StepCoins through community and competition features.
League System
Each month, you compete against other users within your current League. Your confirmed steps for the current month are added up for the ranking. The more confirmed steps you collect, the higher you can rank.
The League System consists of ten levels: Wayfarer, Pacesetter, Trailblazer, Liftoff, Ascent, Cruiser, Skyliner, Jetstream, Stratos and Captain. Wayfarer is the entry level, and Captain is the highest achievable League.
The three highest-ranked users in a League are promoted to the next higher League after the monthly results are finalised. No further promotion is possible in Captain.
The last three places may be relegated by one League. However, relegation only takes place if at least 8 real users participate in the respective League group. No further relegation is possible from Wayfarer.
The top three places receive additional StepCoins: 1st place receives 10 StepCoins, 2nd place receives 5 StepCoins and 3rd place receives 2 StepCoins. These rewards are awarded in addition to other StepCoin rewards.
Captain is Level 10 and therefore the highest League. Once you reach Captain, you cannot be promoted any further, but you still take part in the monthly ranking and can compete with the other users at the top.
Friends & Community
MileSteppers are your friends within Steps4Miles. The friend system lets you find other users, connect with them and build your own network.
You can search for other Steps4Miles users and send them a friend request. You are only connected once the other person accepts the request.
Yes. Incoming friend requests can be accepted or declined. Protection and moderation features are also available so you can control who you want to interact with.
Yes. Connected users can communicate with one another through the messaging feature within Steps4Miles.
A friends’ league is a private group within the community. There, you can compare your confirmed steps, follow your own ranking and take part as a team in league-versus-league challenges.
Friends’ Leagues & Team Challenges
A friends’ league can be created directly within the community. The creator manages the league and can invite suitable MileSteppers. Invited users decide for themselves whether to join the league.
A friends’ league can be used as a private community. However, to take part in a league-versus-league team challenge, each participating friends’ league needs at least 3 members.
A friends’ league can challenge another friends’ league to a team challenge. The opposing league must accept the challenge. Both teams then compete against each other over the specified challenge period.
A league-versus-league challenge runs for 30 days. A limited acceptance window is also provided for accepting a new challenge.
To prevent larger leagues from having an automatic advantage, scoring is based on the smaller league. For example, if the smaller league has 5 members and the larger league has 8, only 5 members are scored on each side. For the larger league, the best 5 results count.
The winning league receives StepCoin rewards for the winning members whose results were scored. Each scored winning member receives 1 StepCoin. The number of reward credits is limited to the comparison size specified for the challenge.
The scoring size set for an ongoing challenge is kept stable. Changes to membership numbers during a challenge that is already planned or underway must not subsequently alter the fair basis of comparison between the two leagues.
Account, Security & Privacy
The minimum age for using Steps4Miles is 16.
You can change your email address through the account settings. For security reasons, a new email address must be confirmed accordingly.
Account deletion can be started through the relevant account settings within the app. Active sessions are ended and the account is processed according to the designated deletion procedure.
Steps4Miles uses health-related data only for the designated app features, particularly to process your step activity. Access takes place only with your consent. You can find more information about which data are processed and for what purpose in our Privacy Policy.
Steps4Miles has mechanisms for plausibility and manipulation checks. Unusual or technically implausible activity may be reviewed and does not have to be automatically taken into account for rewards, rankings or challenges. This is intended to keep competitions and rewards fair for all users.
FAQ at a glance: help for everyday life
These FAQs explain the key processes around steps, StepCoins, Leagues and community. For questions about the data source, you can find additional information about Apple Health directly from the manufacturer. If a question about Steps4Miles remains unanswered, our Contact page can help.
Steps4Miles should be easy to understand — from the first step to challenges, friends’ leagues, StepCoins and rankings. That is exactly why we created our FAQ section. Here, you will find answers to the most frequently asked questions about the app, step recording, confirmations, rewards, community features, security and our rules for fair competition.
It matters to us that you can always understand how Steps4Miles works and why certain rules exist. Motivation comes not only from goals and rewards, but also from trust. That is why we explain transparently which steps count, how StepCoins are generated, how rankings are structured and how we try to create fair conditions for all users.
The FAQ section is designed to help you quickly, without a long search. At the same time, we know that not every question can be answered in a few lines. Steps4Miles continues to develop, new features are added and sometimes a personal answer is simply more helpful than general guidance.
If you cannot find something, want to understand a feature in more detail or would like to point out something unclear, please get in touch. Feedback and ideas are welcome too. Many useful improvements start when users ask questions or show us what could be made easier to understand.
Our goal is for Steps4Miles to feel straightforward, accompany and motivate you in everyday life, and make movement something that is fun and brings people together. The FAQ section is therefore more than a collection of answers — it should help you find your way and show that transparency is an important part of Steps4Miles for us.
